Effective: 14 October 2026
The short version
Browsing, planning, saved days, Passport and your optional travel profile work without an account and stay on your device. Optional iPhone accounts use Sign in with Apple. When connected features are enabled, you can deliberately submit notes, ratings and photos for review. Optional usage measurement is off by default. Storky does not sell personal information, show behavioural advertising or track where you go.
1. Who we are
The Storky Adventures Guide app is operated by South West Explorer Ltd, trading as Storky Adventures. South West Explorer Ltd is the controller of personal information that you deliberately send to us.
2. Location
If you tap a nearby or location control, the app asks the operating system for foreground location permission. Your current coordinates are used in memory to compare your position with curated places.
- Location access is optional and manual destination search remains available.
- Storky does not receive or store your precise coordinates through this feature.
- The app does not create location history or track you in the background.
- Precise coordinates are not written into saved plans, Passport entries, memories, profiles or Recovery Packs.
3. Information on your device
The app may store your chosen destination, planner settings, optional travel profile, recent suggestion history, saved adventures, completion progress, Passport collection and private memories on your device. This information is not automatically uploaded to Storky.
- You can edit or remove individual saves, memories, visits and profile choices inside the app.
- Deleting the app or clearing its storage removes the local copy unless your device restores it from an operating-system backup.
- A Recovery Pack is a private file you choose to create, save and restore. It can contain private memories and starting-place labels, so keep it somewhere you trust.
4. Optional accounts and community contributions
When you choose Sign in with Apple, Apple and Supabase verify your account. We receive a stable account identifier, the email address Apple shares (which may be a private relay address), and your first name if supplied. Login tokens are stored using the iPhone’s protected credential storage. Your sign-in email is not published.
When you submit a contribution, we store your chosen public name, place, note, rating, optional visit month, selected photo and submission time against your account. Every contribution waits privately for moderation. Only approved contributions appear publicly. The app prepares a smaller photo for upload, and the server removes metadata from the public copy. Do not upload someone’s private information.
You can report an item, hide a contributor, remove your own contributions in My contributions, or delete your account in Account & privacy. Reports and personal block lists remain private. Our team can remove content and suspend posting access.
Optional usage measurement
If you enable Help improve Storky in Settings while signed in, we measure visits, active accounts and selected actions such as creating a plan or opening a venue link. Account-linked visit times and active dates are kept for up to 180 days; expired records are removed on the next analytics read or write. We keep action totals by day and selected catalogue labels, without an individual feature history, search text, precise coordinates or private memories.
Aggregate reports may be shared with potential brand partners. Apple and ChatGPT accounts are counted separately, and totals are not claims about unique people, purchases or verified venue visits. Turn the setting off to stop future measurement. Signing out turns it off on that device. Account deletion removes linked visit records; unlinked totals remain. We do not use advertising identifiers or cross-app tracking.
5. Support messages and external services
If you email us, we receive the address, message and attachments you choose to send. Providing this information is optional, but we may be unable to answer without enough detail. We use it to answer your request, protect the service and meet legal obligations. Do not send passwords, recovery codes, payment-card details or information that is not needed for support.
When you open Google Maps, an official venue website, Apple, Google or another external service, you leave Storky. That provider handles information under its own terms and privacy policy.
Place corrections and connection information
The app downloads public place corrections and temporary pauses from storkyadventures.com at startup and while it is active. The request does not include your account, chosen destination, coordinates, Passport or private memories. The latest valid copy is cached on your device so previously downloaded corrections remain available offline.
Our OpenAI Sites and Cloudflare hosting providers process technical connection information, such as an IP address and request details, to deliver and secure this download. Storky does not turn these requests into individual usage analytics. Public website page-view totals are separate from app downloads, and the update endpoint does not record website page views.
6. Why we use information
- Contract: operating the optional account, publishing contributions you ask us to review, and providing account controls.
- Consent: optional usage measurement; you can withdraw in Settings. Foreground location is optional and can be disabled in device settings.
- Legitimate interests: moderating contributions, answering support, maintaining service security and correcting the catalogue where those interests do not override your rights.
- Legal obligation: keeping or disclosing information where the law requires it.
7. Sharing, international processing and retention
We do not sell personal information. Supabase provides account authentication; the selected project region is London. Apple provides Sign in with Apple. OpenAI Sites and Cloudflare provide the app’s connected services, community database and photo storage. These providers process necessary connection and security information such as IP addresses and request details. Approved contributions are public; private account details are not included in brand reports.
Providers may process information outside the UK under an adequacy regulation or another lawful safeguard. You can ask us for information about the safeguard that applies. Necessary support information may also be handled by our email provider, professional advisers or authorities where lawful.
Account and contribution information remains until you remove it or delete the account, subject to limited security or legal retention. Deletion hides contributions first, removes their stored photos and records, then removes the sign-in account. If interrupted, the app offers a retry. Limited identifiers needed to enforce a community ban, keep an admin audit or prevent a deleted account being repopulated may remain for service security. Account-linked usage records have the 180-day limit described above.
Your device-only plans, Passport, private memories and profile remain until you change or remove them. Delete Recovery Packs separately. Support correspondence is retained only while reasonably needed to resolve the request, maintain security and meet legal obligations. Storky retains no precise location history from nearby discovery.
8. Your rights
Depending on the circumstances, UK data-protection law may give you rights of access, correction, deletion, restriction, objection or portability, and a right to withdraw consent. Most app information is only on your device, so Storky cannot retrieve it for you. Email info@storkyadventures.com for a request concerning information held by us.
You may complain to the UK Information Commissioner’s Office at ico.org.uk/make-a-complaint/.
9. Your right to object
You have a right to object to processing based on our legitimate interests. Email info@storkyadventures.com and tell us what you object to. We will stop unless we have compelling legitimate grounds to continue or need the information for legal claims.
10. Personalisation, children, security and changes
If you enable the optional travel profile, the app uses your on-device choices and interactions to rank suitable ideas. Your direct choices and access requirements always take priority. This does not make decisions with legal or similarly significant effects. The native travel profile is not sent to Storky.
The app is a general travel-planning product and is not directed specifically at children. A responsible adult should make travel and safety decisions for children.
We minimise information, use operating-system permission controls and encrypted connections for support services. No system is perfectly secure, so keep Recovery Packs private.
We may update this policy when the app, providers or legal requirements change. The effective date at the top identifies the current version.
Operator details
South West Explorer Ltd, trading as Storky Adventures
Company number 17111627 · registered in England and Wales
Registered office: 1 Shire Close, Paignton, England, TQ4 7SW
Privacy and support: info@storkyadventures.com
App information
Questions?
Email info@storkyadventures.com or visit Storky app support.